Who we are


Last updated: September 22, 2022

This Privacy Policy describes how we collect and process the users’ data through the https://en.uwh.com.ua/ , https://en.uwh.com.ua/ website operated by UKRAINE ON THE WINGS OF HOPE CF (“Platform”, “Website”). The terms “we”, “us”, “our” refer to UKRAINE ON THE WINGS OF HOPE CF , a legal person registered under the laws of the Ukraine.

Our website address is: https://uwh.com.ua.

Our organisation:

Address: 49006 Ukraine, Dnipro city
USREOU code 44743465
Main activities:
88.99 Other social work activities without accommodation n.e.c.
Contact e-mail: admin@uwh.com.ua

Information collection

For payments, you will be prompted to a third-party payment processing provider, who will store and process your payment information. We will only receive information about payment confirmation from that provider.

We will store your Account data, including the categories from the Website functionality section, for as long as you have the Account with us and for 90 days after you delete your Account. If you become inactive, we will delete or anonymize your information 2 years after your last user session.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment, send a inquiry or just surfing on our site you may opt-in to saving your name, email address, IP adress, location, computer configuration (OS, system language and any other available info from open sources) and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment/visit/inquiry. These cookies will last at least for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Website, sales, and marketing activities

The following data collection activities are carried out on our Website:

  • collection of visitor logs (device, browser information, IP address) to ensure fraud prevention and manage user sessions, stored for 6 months of your last visit;
  • visitor traffic analysis done using third-party analytics providers;
  • provision of a newsletter, which you may obtain by providing your e-mail address. 

We store marketing data for 12 months of the last communication with you. For the activities that are based on consent, you can withdraw your consent at any time by contacting us directly. The withdrawal will not affect the lawfulness of processing based on consent before. You can also opt-out of the e-mail subscription by clicking the appropriate button in our e-mails to you.

Legal basis for processing (for users from the EU/EEA)

Performance of contract

We process your Account data and log information to provide you with our services. Without this information, we will be unable to provide you with the Website functionality as the condition tracking and interpretation strongly depends on the user indicators.

Your consent

We use your consent as a legal basis for the processing for the following purposes:

  • sending e-mails with our newsletters, announcements, and other offers (marketing e-mails);
  • collecting certain types of cookies on the Website.

You can withdraw your consent at any time by contacting us directly. The withdrawal will not affect the lawfulness of processing based on consent before. You can also opt-out from the e-mail subscription by clicking the appropriate button in our e-mails to you.

Legitimate interests

For improving our Website, helping you with your support requests, and conducting our marketing analysis, we process statistics of your activity and your requests for support. We can also send you occasional e-mails with our updates or new AI Products, and other e-mails for the information purpose.

We may also store certain information, such as information about your payments, to comply with legal obligations in our jurisdiction. As this activity is governed by the non-EU laws, the applicable legal basis is our legitimate interests.

You can opt-out of e-mail subscription by clicking the appropriate button in our e-mails to you.

Third-party access to information

Analytics, cloud storage, and CRM

To analyze our efficiency and conduct marketing research, we use (or will use in the near future) the services of analytics providers and client relationships and content management software.

As for the storage, your information is being stored using the services of cloud providers, who ensures the secure storage of the data in accordance with the industry standards.

When using the analytics services, we collect details of the use of the Website, including, but not limited to, traffic data, location data, length visit, and other communication data.

Non-personally identifiable information is collected and processed, among other services, by Google Analytics in an anonymized and aggregated way to improve our Website’s usability and for marketing purposes. Google Analytics is a web analytics service that tracks and reports user traffic on apps and websites. Google Analytics uses the data collected to track and monitor the use of the Website. This data may also be shared with other Google services. For more information on the privacy practices of Google, you can check its Policies at www.google.com/analytics/policies/.

Payment providers

To process payments that you make for purchasing AI Products on the Platform, we use third-party payments processors. Please note that we do not receive your payment details from them, but only payment confirmations and details of the transactions you perform. This means that we do not collect nor process your payment information. Payment processors are independent controllers over your payment information which includes your payment card data.

To learn more about how those third-party payment processors process your payment details, please visit their websites or contact them directly.

Integrated plug-ins

The Website allows the connection of third-party software providers via an API. Please note that whenever you interact with those third-party providers, you provide your information directly to them.

Other disclosures

In addition to the disclosures for the purposes identified before, we may disclose information about you:

  • to our affiliated companies;
  • to our contractors, service providers, and other third parties that we contract with to support our business, and who are bound by contractual obligations to keep personal data confidential and to use it only for the business purposes for which we disclose it to them;
  • if we are required to do so by law, in connection with any legal proceedings or to establish, exercise or defend our legal rights; and
  • in case we sell, license or otherwise assign our company, corporate rights, the Platform or its separate parts or features to third parties.

We will disclose your personal data for the purposes stated afore only to those third parties which provide the same or equal protection of user data as stipulated in this Privacy Policy.

Except as provided in this Privacy Policy, we will not sell, share or rent your information to the third parties.

Your rights

To control our data protection activities, you may exercise certain rights regarding your information. In particular, you have the right to:

  • Access your information. You have the right to know if we process your information; obtain disclosure regarding certain aspects of the processing; and obtain a copy of the information undergoing processing;
  • Object against the processing of your information. If we process your information in our legitimate interests, e.g., for direct marketing e-mails or for our marketing research purposes, you can object against it. We will consider your request and, if there are no compelling interests to refuse it, stop the processing for such purposes;
  • Verify your information and seek its rectification. If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;
  • Restrict the processing of your information. When you contest the accuracy of your information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your information to check if the processing was consistent. In this case, we will not process the information for any purpose other than storing it until the circumstances of restriction cease to exist;
  • Withdraw your consent to the processing of your personal information if such processing is based on consent (this will not affect our right to process your personal data up until such time as you provide us with notice that you no longer consent);
  • Ask us to delete/destroy/otherwise remove your information. If we are not obliged to keep the data for legal compliance, we will remove your information upon your request; and
  • Ask us to transfer your information to another organization if we process the information based on your consent or on the necessity to perform the contract.

You can complete the request to exercise your rights set forth herein by contacting us at admin@uwh.com.ua

If you believe that our use of personal information violates your rights, you can lodge a complaint with the competent data protection authority.

Security of information

We will take all necessary measures to protect your information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. As we have employees across several countries outside of the European Union, we may transfer the collected data to those countries for further processing. In such cases, we will make sure that relevant safeguards are in place.

Immediate access to the data is only allowed to our authorized employees involved in maintaining the Website. Such employees keep strict confidentiality and prevent unauthorized third-party access to personal information.

In the event that we become aware of any accidental or unathorized access to your information, we will notify you of such data breach by sending an e-mail in accordance with applicable laws.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Website. We advise you to check this page occasionally to ensure you are happy with any changes. However, we will endeavor to provide you with an announcement about any significant changes.